The Benin Electricity Company (SBEE) has initiated a large-scale, time-bound operation to recover outstanding debts from electricity subscribers, signaling a stricter enforcement of payment policies. This move highlights the critical financial challenges utilities face and underscores the importance of regular bill settlement for maintaining a reliable national grid.
Subscribers with at least one unpaid and overdue consumption bill are the primary target of this campaign. The term “unpaid overdue consumption” is not merely a reminder; it represents a formal arrears status that now triggers active recovery measures. SBEE strongly urges all affected customers to “settle their dues” promptly to avoid potential consequences, which can include disconnection, late payment penalties, or legal action.
This special recovery operation is not a short-term blitz but a sustained effort, scheduled to run until December 31, 2025. This extended timeline provides subscribers a clear window to regularize their accounts but also indicates SBEE’s determined, long-term approach to resolving its debt portfolio. For context, such recovery drives are often essential for utilities to fund infrastructure maintenance, new connections, and operational costs, which ultimately benefits all consumers through improved service reliability.
Recognizing that subscribers may have questions or face genuine difficulties, SBEE management has emphasized its availability for dialogue. Support is accessible around the clock via:
- Toll-free number: 7302
- WhatsApp: 0168525253
Proactively contacting SBEE through these channels is advisable for subscribers seeking payment plans, disputing a bill, or clarifying their outstanding balance. Early communication can often lead to more manageable solutions than waiting for escalation.
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December 3, 2025 by ,